15% Off All Items
Terms of Service 1. Acceptance of Terms By accessing or using the services provided by Scaredy Cats TNR, as a Google Merchant, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. 2. Description of Services Scaredy Cats TNR offers non-profit sales of homemade items through the Google Merchant platform. 3. User Account You may be required to create an account to use certain features of our services. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. 4. Payments and Billing Payments for products or services purchased through our Google Merchant account will be processed through the payment method provided by you. Prices are subject to change without notice. 5. Shipping and Delivery Details regarding shipping and delivery can be found on our website. We strive to deliver products in a timely manner, but we are not responsible for delays caused by external factors. Refund Policy 1. Refund Eligibility Refunds may be considered under the following conditions: The product is defective or damaged upon arrival. The wrong product was delivered. 2. How to Request a Refund To request a refund, please contact our customer support within 10 days of receiving the product. Provide your order number, a detailed explanation of the issue, and supporting evidence (such as photos). 3. Refund Process Upon approval of a refund, the refund will be processed using the original payment method. Refunds may take 10 business days to reflect in your account. 4. Non-Refundable Items Certain items may not be eligible for a refund. These include personalized items, items not returned in original condition, items damaged after delivery, discounted or clearance items, one-time use items, personal care items, perishable goods. 5. Changes to Refund Policy We reserve the right to modify or update our refund policy at any time. Changes will be effective immediately upon posting on our website.